News

[12/19] Temporary Maintenance
ANNOUNCEMENTS 2019.12.18

Updated (12/19 02:00 PST):

 

Greetings Adventurers,

 

We would like to inform you that the temporary maintenance is now over. We are extremely sorry for any inconvenience that this may have caused.

 

[Details]
■ Arena and Ramoness
Fixed the issue where the arena level was reset to level 1. The arena level will be reverted back to before the update on 12/17.
Please note:
- After the fix, there is a low chance that the arena level may be slightly different to your arena level before the update on 12/17.
- The achievements which were completed due to the issue have all been reverted to before the update on 12/17. These achievements have been fixed and can be now completed correctly.
- Partial compensation will be provided during next week’s maintenance for some of the differences that occured due to the achievements being reverted to affected Adventurers .
- All achievements which were unlocked due to the issue have been reverted to before the update on 12/17.

 

■ Achievements
You can now collect rewards in all Achievements including any Achievements related to PVP content.

 

■ Shakatu’s Gear Shop
Fixed an issue with Shakatu’s Gear Shop functioning abnormally under certain conditions.

As a token of our apology, we have prepared the following compensation for our Adventurers.

 

■ Compensation:

[Adventurers who did not obtain gear to an abnormal degree from Shakatu’s Gear Shop before the temporary maintenance]
- We have sent 10 x [Unique] Condensed Dark Energy Chest as compensation to allow all Adventurers to have a similar gaming experience while using Shakatu’s Gear Shop.


[To all Adventurers - Temporary Maintenance Compensation]
- Poor Black Stone Bundle x 2

 

※ From the devs:
We are currently also in the process of preparing additional compensation for the unstable gaming environment after the update on 12/17. An announcement regarding this will be made shortly. Please check our official website and social media platforms for additional announcements.

 

Thank you for your patience and continuous support.
We will continue to thrive towards making Black Desert Mobile a fun game for everyone.

Thank you,
The Black Desert Mobile Team

 

                                                                                                                                                             

 

Greetings Adventurers,

 

We have found issues with some content in-game, and a temporary maintenance will take place to resolve the issue.

 

[Temporary Maintenance Schedule]

Region America Europe Asia
Time 12/19 00:00 ~ 02:00 (UTC-8) 12/19 09:00 ~ 11:00 (UTC+1) 12/19 16:00 ~ 18:00 (UTC+8)

*Temporary maintenance schedule is subject to change. We will keep you updated.

 

Thank you.