News

12/17 Update Notice [Updated]
ANNOUNCEMENTS 2019.12.16

Update: We have completed sending out compensation for the extended maintenance which applies to iOS users only.

 

Greetings, Adventurers!

We have begun the process of sending out compensation for the extended maintenance for iOS users only.

The items will be sent in order.

 

Please check below for more details:

 

Items Number of:
Ancient Gold Coin 100
Fair Feed 50
Fair Black Stone Bundle 10
Low-Grade Resource Chest 1
Mid-Grade Resource Chest 1
Chicken Soup 6


Please Note:

※ The duration of timed buffs will be extended to accommodate for the extended maintenance during next week's maintenance.

※ Compensation applies to all iOS device users that do not have any records of logging into an Android device after the maintenance on December 17th, 00:00 (UTC -8).


※ The following applies to only iOS device users that play in the EU region and do not have any records of logging into an Android device after the maintenance on December 17th 00:00 (UTC -8).

- Kzarka Raid Scroll x 1 (EU region iOS users only)

 

Thank you.

 

                                                                                                                                                                                    

 

Greetings, Adventurers!
Compensation for the extended maintenance is still being processed and will be sent out shortly.

Thank you for your patience and we will keep you updated.

 

                                                                                                                                                                                    

 

Greetings, Adventurers!

 

As of 12/17, 17:50 (PST), maintenance has ended with iOS app release.

Compensation will be sent out soon.

 

We appreciate your patience.

 

                                                                                                                                                                                    


Greetings, Adventurers!

 

Unfortunately, maintenance for iOS devices will be extended until further notice due to delays on the App Store. Please wait patiently with us as we wait for the App Store to finish distribution and necessary updates.

 

(12/17, 07:00 UTC-8 Update) - Waiting for an update to appear on the App Store.

(12/17, 08:00 UTC-8 Update) - Waiting for an update to appear on the App Store.

(12/17, 09:00 UTC-8 Update) - Waiting for an update to appear on the App Store.

(12/17, 10:00 UTC-8 Update) - Waiting for an update to appear on the App Store.

(12/17, 11:00 UTC-8 Update) - Waiting for an update to appear on the App Store.

(12/17, 12:00 UTC-8 Update) - Waiting for an update to appear on the App Store.

(12/17, 13:00 UTC-8 Update) - Waiting for an update to appear on the App Store.

(12/17, 14:00 UTC-8 Update) - Waiting for an update to appear on the App Store.

(12/17, 15:00 UTC-8 Update) - Waiting for an update to appear on the App Store.

(12/17, 15:00 UTC-8 Update) - Waiting for an update to appear on the App Store.

(12/17, 17:50 UTC-8 Update) - All iOS servers are LIVE.

 

■ Maintenance extended for iOS device users.

- Schedule: (UTC-8) 00:00 ~ Until further notice, December 17, 2019.

- We are currently awaiting Apple App Store to finish distribution of Black Desert Mobile.
We will keep you updated on the current situation via this announcement.

※ Compensation rewards for the extended maintenance will be sent out to your mailbox. These rewards will be available until 00:00, December 27th, 2019. Please claim the rewards before they expire. Only Families that have been created before the maintenance will be applicable.

※ The duration of timed buffs will be extended to accommodate for the extended maintenance.

※ Please note that the additional rewards will only be provided to users who last played Black Desert Mobile on iOS devices.
※ [Kzarka Summon Scrolls] x1 will be sent out in the case the extended maintenance passes the Kzarka World Boss Raid time.

 

■ Maintenance will end as scheduled for Android (Google Play Store, etc.) device users.

- Schedule: (UTC-8) 00:00 ~ 05:00 December 17, 2019

- Key updates: Holiday events, UI fixes, Pearl Shop updates etc.

 

                                                                                                                                                                                    

 

Greetings, Adventurers!

 

Black Desert Mobile is scheduled to undergo maintenance.

Please refer to below for more information.

 

Schedule:

America: 12/17, 00:00 - 05:00 (PST, GMT-8)

Europe: 12/17, 09:00 - 14:00 (GMT+1)

Asia: 12/17, 16:00 - 21:00 (GMT+8)

* Maintenance time is subject to change.

* The duration of timed buffs will be extended to accommodate for the maintenance.

 

Thank you,

Black Desert Mobile

 

[DE] Update-Ankündigung (Link)

[FR] Annonce de Mise à jour (Link)

[ES] Información de mantenimiento (Link)

[TH] ประกาศอัพเดท (Link)

[ID] Pengumuman Update (Link)

[RU] Проведение технических работ (Link)