News

[August 16] Actions Against Usage of Unauthorized Programs
ANNOUNCEMENTS 2023.08.16

Actions Against Usage of Unauthorized Programs

Greetings, Adventurers.

 

In order to provide a safe and fair gaming environment for all of our Adventurers, our team has taken action against accounts that have attempted to gain an unfair advantage over other Adventurers by using unauthorized programs and macros.


Operational Policy Details 1st Violation
Client Manipulation,
Use of Illegal Programs
and Macros

Use of Illegal Programs and Macros" refers to the following:

(1) An act of manipulating the client provided by the company without authorization.

(2) An act of using the computer programs macros, devices, or equipment (hereinafter referred to as "Illegal programs") that disables the technological protection of the service or disrupt the normal operation of the service.

Example) An act of using the programs and macros that enable members to perform any actions that require a member's direct operation without the member’s operation.

Example) An act of using the programs and macros that enable members to perform any actions that require a member's direct operation without the member’s operation.

Example) An act of using the programs and macros that enable a simple operation of the action that requires a member to operate through multiple steps by omitting some of the steps.

Example) An act of using the programs and macros that enable the actions that a normal member is not allowed to perform due to restrictions made by the game system and game client program.

Example) An act of using the programs and macros that enable a member to view or change the contents of a client or server program.

(3) An act where of repeatedly doing action like an illegal program and shown in the game data.

Example) A pattern found in the game data which can be deemed as difficult for the member to have been actually done the repetitive tasks requiring direct control.

(4) An act of using programs from another creator that was not authorized by the company.

※ Applied to (1) ~ (4): List of currently authorized programs to be used only for playing the game: Bluestacks, LD Player, NOX, MEmu Player and any of their native functions. Please note that any downloads not from their official websites, modifications, addons, or changes in the programs may render this authorization void and will be seen as a breach of the Black Desert Mobile Operational Policy.

※ Please note that this list is subject to change.

Permanent
Restriction

List of Suspended Adventurer

America
Sol***


Asia
MaHas***
Lumine***
Zpa***
Exsod***

Any Adventurers found to have intentionally attempted to gain an unfair advantage will face disciplinary actions as a violation of our [Operational Policy]. This includes the potential of permanent deletion of the account.

 

If you suspect another player is cheating or using any unauthorized 3rd party programs, please report to Customer Support (https://world.pearlabyss.com/Support). Our team is actively monitoring cheating and abuse, and we will continue to do our best to keep a safe and fair gaming environment for all of our Adventurers.

ARTICLE 22 OBJECTION TO THE USE RESTRICTION

22.1 If a Subscriber disagrees with the Company's restrictions on the use of the Game Service, the Subscriber must submit a written complaint to the Company stating the grounds for objection within 15 days from the date of receiving the notice.

※ Please contact [Customer Support]should you have any written complaint to the company stating the grounds.

We appreciate all the love and support for Black Desert Mobile.

 

Thank you.