Actions Against Usage of Unauthorized Programs

Greetings, Adventurers.

This is the Black Desert Mobile Service Team

To provide a fair and enjoyable game environment for our Adventurers, we would like to inform you on the actions taken regarding violation of Operational Policies.

We recently discovered malicious server data caused by the creation of multiple accounts for purposes that violate our Operational Policy.

As these activities may negatively affect the game, Black Desert Mobile Service Team has taken measures pursuant to the Operational Policy Article 7 regarding “Bot” to ensure an optimal game environment.

We have restricted access to 20 Adventurer accounts after the updates on February 2, 2023.

Please refer to the following for more information.
■ Accounts violating our Operational Policy - ‘Bot’ 

EU (20)

※ Please contact our [Customer Center] if you have objections to our action. Details regarding this issue can be found on [Operational Policy] 

We sincerely ask you not to engage in usage of any unauthorized programs in order to provide you with a fair and enjoyable game environment.

We deeply appreciate your cooperation and continual support for Black Desert Mobile.

Thank you.