Greetings, Adventurers.
This is Black Desert Mobile Service Team.

On April 8, we have taken measures against actions that violate our Operational Policy.
However, we have misrecognized some accounts as violators which led to restricting access to the game.

We deeply apologize for this, and we have decided to lift the restrictions.

Additional compensation will be provided for Adventurers who have experienced inconvenience due to our actions.

We will continue to strive for a fair and pleasant game environment.

Once again, we apologize for the inconvenience.

Sincerely,
Black Desert Mobile Service Team.

Greetings, Adventurers.

This is the Black Desert Mobile Service Team

To provide a fair and enjoyable game environment for our Adventurers, we would like to inform you on the actions taken regarding violation of Operational Policies.

We recently discovered abnormal server data caused by creations of multiple accounts for purposes that violates our Operational Policy.

As these activities may result in negative effects towards the game, Black Desert Mobile Service Team has taken measures pursuant to the Operational Policy Article 7 regarding “Bot” to ensure an optimal game environment.

We have restricted access of 3,802 Adventurer accounts after the updates on April 8th, 2022.

Please refer to the following for more information.

■ Accounts violating our Operational Policy - ‘Bot’ 
Asia Region(1,549)


※ Please contact our [Customer Center] if you have objections to our action. Details regarding this issue can be found on [Operational Policy] 

We sincerely ask you not to engage in usage of any unauthorized programs in order to provide you with a fair and enjoyable game environment.

We deeply appreciate your cooperation and continual support for Black Desert Mobile.

Thank you.